Privacy Policy
Introduction
Effective Date: July 12, 2026
Last Updated: July 12, 2026
Cape Homes LLC, doing business as Cape Homes ("Cape Homes," "we," "our," or "us"), values your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, submit a contact form, communicate with us by phone, email, or text message, or otherwise interact with our services.
By using this Website or providing your personal information, you acknowledge that you have read and understand this Privacy Policy.
Information We Collect
Cape Homes may collect personal information that you voluntarily provide when you interact with our Website or contact us regarding our services.
Depending on how you communicate with us, we may collect information such as:
- Your name
- Email address
- Telephone number
- Property address
- Details about your construction or remodeling project
- Any other information you choose to provide through our contact forms, emails, phone calls, or text messages
In addition to the information you voluntarily provide, our Website may automatically collect certain technical information, including:
- Internet Protocol (IP) address
- Browser type
- Device information
- Pages visited on our Website
- Date and time of your visit
- Other website usage information collected through cookies or similar technologies
How We Use Your Information
Cape Homes uses the information we collect to operate our business, respond to your requests, and provide our services. Specifically, we may use your information to:
- Respond to inquiries submitted through our Website.
- Contact you regarding your requested services or project.
- Schedule consultations, appointments, or site visits.
- Prepare estimates or proposals.
- Provide project updates and customer service.
- Send text messages or emails when you have provided your consent or requested communication.
- Improve the functionality, performance, and security of our Website.
- Comply with applicable laws, regulations, and legal obligations.
We will only use your personal information for purposes that are consistent with this Privacy Policy or as otherwise permitted or required by law.
Text Messaging (SMS)
If you choose to opt in to receive text messages from Cape Homes, we may use your mobile phone number to communicate with you regarding your inquiries, requested services, appointments, estimates, project updates, and other customer service-related communications.
Text message consent is voluntary and is not a condition of purchasing any products or services. Message frequency may vary based on your interactions with Cape Homes. Message and data rates may apply according to your mobile carrier's plan.
You may opt out of receiving text messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly using the information provided in this Privacy Policy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with trusted subcontractors or service providers only as necessary to support our business operations or provide the services you have requested, and only where appropriate safeguards are in place.
How We Share Your Information
Cape Homes does not sell, rent, or trade your personal information to third parties for their marketing or promotional purposes.
We may share your personal information only when necessary to:
- Provide the services you have requested.
- Communicate with you regarding your project or inquiry.
- Operate our business through trusted service providers, such as customer relationship management (CRM) platforms, website hosting providers, or other vendors that assist us in conducting our business.
- Comply with applicable laws, regulations, legal processes, or lawful requests from governmental authorities.
- Protect the rights, property, safety, or security of Cape Homes, our customers, or others when permitted or required by law.
Any third-party service providers that process personal information on our behalf are expected to use that information only for the services they provide to Cape Homes and to maintain appropriate safeguards to protect your information.
Cookies and Website Technologies
Our Website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our Website, and help maintain the security and functionality of the Website.
Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and collect information about how the Website is used.
You may choose to disable or manage cookies through your web browser settings. Please note that disabling cookies may affect the functionality of certain features of the Website.
Data Security
Cape Homes takes reasonable administrative, technical, and physical measures to help protect the personal information we collect from unauthorized access, use, disclosure, alteration, or destruction.
While we strive to safeguard your personal information, no method of transmitting information over the Internet or storing electronic data is completely secure. As a result, we cannot guarantee the absolute security of your information.
We encourage you to take appropriate precautions when submitting personal information online and to contact us immediately if you believe your information has been used without your authorization.
Your Privacy Rights and Choices
You have choices regarding the personal information you provide to Cape Homes.
Subject to applicable law, you may:
- Request to update or correct the personal information you have provided to us.
- Request that we delete personal information that is no longer necessary for our business or legal obligations.
- Opt out of receiving text messages at any time by replying STOP to any SMS message.
- Contact us with questions or concerns regarding your personal information or this Privacy Policy.
Please note that we may retain certain information as required by law or for legitimate business purposes, including maintaining business records and complying with legal obligations.
You may also choose not to provide certain personal information; however, doing so may limit our ability to respond to your inquiry or provide requested services.
Changes to This Privacy Policy
Cape Homes reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or the operation of our Website.
Any changes to this Privacy Policy will become effective upon posting the revised version on this Website, unless otherwise stated. The "Last Updated" date at the beginning of this Privacy Policy will be revised to reflect the date of the most recent changes.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
Contact Information
If you have any questions regarding this Privacy Policy or how Cape Homes collects, uses, or protects your personal information, please contact us:
Cape Homes LLC
doing business as Cape Homes
Attn: Scott Capewell
Website: https://www.capehomesva.com
Phone: (757) 409-5958
Email: Homes@CapeHomesVA.com
We will make reasonable efforts to respond to your inquiry in a timely manner.
